Landstar Logistics Agents Earn Supplier of Excellence Award Again

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October 09, 2002 Jacksonville, Florida (LSTR: NASDAQ) - H & H Unlimited, an independent Landstar Logistics agency, has been named Verizon's Supplier of Excellence for the sixth year in a row. Landstar Logistics is a subsidiary of Landstar System, Inc., a safety-first transportation capacity provider. Agents Linda Hinson and Susan Hughlett are co-owners of the award-winning Landstar Logistics agency in Brandon, Florida.

Verizon's criteria are very specific. In 2001, Hinson and Hughlett's Logistics agency made the grade in four areas of the 18-month survey - delivery, customer satisfaction, documentation and service value. "Linda and Susan do a phenomenal job," says Verizon's Carolyn Millsaps. "They know our business as well as we do. And they take whatever we give them; they don't pick and choose like others do. That's why we do more business with Landstar."

H & H Unlimited moves telephone books, communications equipment and cable reels for Verizon and helps the company with its distribution and warehousing needs. "We value Verizon's business, but really, we don't treat them any differently than our other customers. We provide this level of service for everyone," Hinson said. "We are in constant contact with our customers, who know and trust us. That's why this is the sixth year in a row we've received the award from Verizon, and it's why our business continues to grow."

"We're proud of the customized logistics services agents like Linda and Susan provide," said Landstar Logistics President Jim Hertwig. "Customers are too busy these days not to have a single point of contact for answers to all their individual shipping needs."

Hinson and Hughlett have more than 37 years combined experience in transportation and logistics. They opened their doors in 1995 and together have built a successful agency serving an expansive variety of shipping needs from over-the-road, rail, specialized loads, and multiple truckload coordination to warehousing and distribution services.

Landstar System, Inc. is headquartered in Jacksonville, Florida. The Landstar carrier group, comprised of Landstar Gemini, Inc., Landstar Inway, Inc., Landstar Ligon, Inc. and Landstar Ranger, Inc., delivers excellence in complete over-the-road transportation services. The Landstar multimodal group, comprised of Landstar Express America, Inc. and Landstar Logistics, Inc., delivers excellence in expedited, contract logistics and intermodal transportation services. All Landstar operating companies are certified to ISO 9001:2000 quality management system standards. Landstar System, Inc.'s common stock trades on The NASDAQ Stock MarketĀ® under the symbol LSTR.