Landstar Recognized by Two Customer Surveys for Service Excellence

Tags: Press Releases

Jacksonville, Florida – (NASDAQ: LSTR) Landstar System, Inc., a safety-first non-asset-based provider of transportation capacity, today announced that two of its operating subsidiaries, Landstar Ranger and Landstar Logistics, have been recognized for transportation and logistics excellence.

In the Logistics Management 2004 Quest for Quality reader survey, Landstar Ranger, part of the Landstar Carrier Group, ranked 4th out of five award-winning carriers in the Heavy Haul category. Landstar Logistics, meanwhile, earned the top spot among 10 companies in the third-party logistics (3PL) category and was ranked 2 nd out of four award winners in Intermodal Marketing. The results of the survey published in the August issue of Logistics Management marks the magazine's 21 st annual report on customer satisfaction.

Landstar Logistics earned a Top 10 3PL Excellence Award in another reader satisfaction survey by Inbound Logistics . According to the publication, readers chose Landstar Logistics out of more than 300 companies nominated. This is the second consecutive year Landstar Logistics has made the list.

"Landstar is built on a network of independent sales agents and third-party capacity providers who strive to meet or exceed customers' needs,” said Landstar President and CEO Henry Gerkens. "It's satisfying to know that those customers continue to recognize the success of our unique business model with this vote of confidence.”

Since 1997, Landstar's Carrier Group has garnered seven Quest for Quality awards while Landstar Logistics has earned five of the awards in the past four years.

Landstar System, Inc. delivers safe, specialized transportation services to a broad range of customers throughout North America . The company identifies and fulfills shippers' needs through the coordination of individual businesses comprised of independent sales agents and third-party transportation capacity providers. Landstar's carrier group, which is comprised of Landstar Gemini, Inc., Landstar Inway, Inc., Landstar Ligon, Inc., Landstar Ranger, Inc. and Landstar Carrier Services, Inc., delivers excellence in complete over-the-road transportation services. Landstar's multimodal group, which is comprised of Landstar Express America, Inc. and Landstar Logistics, Inc., provides expedited, contract logistics and intermodal transportation services. All Landstar operating companies are certified to ISO 9001:2000 quality management system standards. Landstar System, Inc.'s common stock trades on The NASDAQ Stock Market® under the symbol LSTR.