Privacy Policy

(This Privacy Policy has been updated and is effective as of June 5th, 2013.)

This is the privacy policy (the "Privacy Policy") for those web sites (each a “Site” and together the “Sites”) to which this Privacy Policy is linked and identified as such web site’s privacy policy and which are operated by Landstar System Holdings, Inc. (“Landstar,” “we,” “us” or “our”) on its own behalf or on behalf of its Affiliates, including Landstar System, Inc.  The web site that you are visiting now and to which this Privacy Policy applies may be referred to herein as “this Site” or “the Site.”  The Privacy Policy governs how Landstar uses, collects and discloses the information gathered from or provided by users of this Site located in the United States and Canada.  “Affiliates” shall be those entities that control, are controlled by or are under common control with, Landstar.


This Privacy Policy should be read in conjunction with this Site’s Terms of Use, which is incorporated herein by reference.  Capitalized terms used and not otherwise defined in this Privacy Policy shall have the meaning given to them in the Terms of Use.

1.         Use by Users Outside the United States

 This Site is intended for use only by users located in the United States and Canada.  If you are located outside of the United States (other than for users located in Canada) you are consenting to the transfer and/or transmission of your information into the United States and to the collection, use and disclosure of your information in accordance with this Privacy Policy.  You are also acknowledging that the laws of the jurisdiction in which the information is kept will determine the protections afforded to your personal information, and that such protections may not be as strict as your home jurisdiction.  Landstar stores and processes the personal information it gathers through your use of the Site in the United States. 

If you are located in Canada, then the terms of this Privacy Policy, as amended and supplement by the Canadian Privacy Policy Statement, govern your use of this Site.

2.         Agreement and your consent.

Please read this Privacy Policy carefully; it creates legal obligations. By using the Site, you are acknowledging that you have read and understand this Privacy Policy, you are agreeing to be legally bound by it, and you are consenting to the use, collection and disclosure of your information as provided in this Privacy Policy.

If you do not agree with all of the terms of this Privacy Policy, you should not use the Site.

3.         Scope of Policy

This Privacy Policy applies to the Sites, including this Site, and it does not apply to other web sites, including other web sites operated by Landstar, its Affiliates or service providers, or sites that may be operated by others.  It also does not apply to the LandstarCompany Store site, found at landstarcompanystore.com, or the Landstar employment application site, found at https://www.adpselect.com/act/app/public/jsp/job/welcomePage.jsf, each of which are operated and managed by a separate company under separate terms and conditions and under a separate privacy policy, except as otherwise specified on those sites. When visiting other sites, even via links provided on this Site, please review the applicable privacy policies to be sure their terms are acceptable to you.

This Privacy Policy applies only to information we gather from you or that you provide to us online while visiting or using the Site. It does not apply to information gathered from or provided by you to us through other sites, offline, through other business arrangements with you, or through other means. 

4.         The Information We Collect

The Site offers business information about Landstar and its Affiliates.  The Site is not to be used by individual consumers to purchase consumer products or services. 

The type of information we collect from users of the Site includes information by which an individual may be identified (“personal information”) such as their first and last name, email address, address, and telephone number.  We also collect business information from users, and information by which users cannot be individually identified, such as information about a user’s computer, Internet connection and Site usage. 

We collect this information when you directly provide it to us, such as if you request information through the Site, register on the Site, sign up for a service through the Site, provide us with Suggestions through the Site, post User Posted Content to the Site, or if you send us information via email through the Site. 

We also collect information automatically as you navigate through the Site, including about your equipment, browsing actions and patterns, including as follows:




We also may, but are not obligated to, monitor your use of the Site.

5.         Our Use and Disclosure of this Information

We may use the information that we collect about you or that you provide to us as set forth above, including your personal information, as follows:












We may also use and disclose to others the information we gather from you, including your personal information, as follows:









Except as provided in this Privacy Policy, we will not disclose your personal information to unaffiliated third parties without your express consent.

We may compile statistical and aggregated information about users of the Site and their use of the Site, and we may use, disclose and transfer this information, as well as any information that does not identify an individual, and any Suggestions you provide, for any purpose without restriction.

6.         Security

We have put in place security systems designed to prevent unauthorized disclosure of information you provide to us.  These systems are structured to deter and prevent hackers and others from accessing this information. Due to the nature of Internet communications and evolving technologies, however, we cannot provide, and we hereby disclaim, assurance that the information you provide us will remain free from loss, misuse, or alteration by third parties who, despite our efforts, obtain unauthorized access.

With respect to some services we provide customers, we may expressly agree at the time such services are requested to provide different, specific and higher levels of security and data segregation. In addition, in particular circumstances, when you submit certain information to us through this Site, we may agree in connection with such information to provide additional protections to, and restrictions upon our use of, your personal information.  For example, if you apply to qualify to join our network as an independent sales agent, BCO or approved broker carrier, the application materials may make additional commitments to you as set forth in such materials.

7.         Relationship to Other Contracts

The terms of this Privacy Policy do not affect or amend the terms of any specific contracts you have entered or may enter into with Landstar or its Affiliates, and your and Landstar’s (or its Affiliates’) respective obligations thereunder, except as otherwise expressly set forth in such contract.

8.         Children

The Site is not directed to or intended to be used by persons under the age of 18, and Landstar does not knowingly collect personal information from persons under the age of 18. If we learn that a person under 18 has provided us with personal information through this Site, we will delete this information from our databases.

9.         Update Your Personal Information. 

By agreeing to this Privacy Policy, you are agreeing to keep your contact information or other personal information we maintain up to date.  If your contact information or other personal information that you have provided to us through the Site needs to be updated, please promptly contact us at landstarcorpcomm@landstar.com and provide sufficient information so that we can properly update your information. 

10.       Changes to this Privacy Policy.

From time to time, Landstar may change its Privacy Policy. We will post a notice of such changes for thirty days after the date of such change, which notice will be accessible  from the Privacy Policy link on our Site or may appear on the home page of the Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by the Privacy Policy, as changed, and to its application to all information gathered before and after its effective date.

11.       Contact Us

If you have questions about this Privacy Policy, please send an e-mail to landstarcorpcomm@landstar.com.


(This Policy Statement was last updated June 5th, 2013)

If you are Canadian, this privacy statement may apply to you. 

Landstar System Holdings, Inc. (“Landstar”) recognizes the importance of protecting personal information in a manner consistent with the laws of the countries in which it does business.  This Policy Statement (the “Statement”) sets forth the particular privacy principles that Landstar follows with respect to the personal information that it collects from Canadians.  This Statement operates in conjunction with the Landstar Privacy Policy, available at https://www.landstaronline.com/Waam/Privacy.asp.  To the extent that this Statement and the Landstar Privacy Policy are inconsistent, this Statement will govern the collection, use and disclosure of personal information collected from Canadians.

1.                  SCOPE

This Statement applies to all personal information received by Landstar from Canada, in any format, including electronic, paper or verbal.

2.                  DEFINITIONS

For purposes of this Statement only, the following definitions shall apply:

“Agent” means any party that collects or uses personal information under the instructions of, and solely for, Landstar, or as to which Landstar discloses personal information for use on Landstar’s behalf.

“Landstar” means Landstar System Holdings, Inc.

“Personal information” means any personally identifiable information. Personal information does not include information that is anonymized.

3.                  PRIVACY PRINCIPLES


Landstar identifies the purposes for collecting personal information at or before the time it is collected and informs individuals of the choice and means, if any, Landstar offers individuals for limiting the collection, use or disclosure of their personal information.  Landstar will provide individuals with reasonable mechanisms to exercise these choices.

Landstar will not collect, use or disclose your personal information without your informed consent, unless required or permitted to do so by law, or unless otherwise noted in this Statement. 

Landstar will only use and/or disclose personal information in accordance with the purpose for which it was collected, unless subsequently consented to, or when required or permitted by law.

If Landstar receives personal information from its subsidiaries, affiliates or other entities in Canada, it will use and disclose such information in accordance with the consent received by such entities at the time of collection and the choices made by the individuals to whom such personal information relates.


Landstar will obtain assurances from its Agents and any third party to whom Landstar discloses personal information that such Agent and/or third party will safeguard personal information consistently with this Statement.  Landstar will enter into a contract with such Agent and/or third party prior to affecting a transfer of personal information, which contract will provide at least the same level of protection as is required by this Statement and by applicable privacy legislation.  Where Landstar has knowledge that an Agent and/or third party is using or disclosing personal information in a manner contrary to this Statement, Landstar will take reasonable steps to prevent or stop the use or disclosure of the personal information and/or to obtain the Agent’s and/or third party’s deletion, destruction, anonymization or return of the personal information.


Landstar will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, use, disclosure, alteration and destruction.


Landstar will use personal information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual.  Landstar will take reasonable steps to ensure that personal information is relevant to its intended use, accurate, complete, and current.  Except as otherwise permitted or required by law, personal information is retained for so long as is reasonably necessary to fulfil the purposes for which it was collected, at which point it is deleted, destroyed, returned or otherwise anonymized. 


Upon request, Landstar will grant individuals reasonable access to personal information that it holds about them.  In addition, Landstar will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete.  These requests can be made by contacting Landstar as provided below.


Landstar will conduct compliance audits of its relevant privacy practices to verify adherence to this Statement.  Landstar will use contractual or other means to ensure that its Agents provide a comparable level of protection over your personal information while the information is being processed by such parties. 

Only employees whose duties require access to personal information are granted such access, and only to the extent necessary.  Employees are accountable for ensuring this Statement is followed at all times.  Any employee that Landstar determines intentionally violates this Statement will be subject to disciplinary action up to and including termination of employment.


The terms of this Privacy Statement do not affect or amend the terms of any specific contract(s) you have entered or may enter into with Landstar or its Affiliates, and your and Landstar’s (or its Affiliates’) respective obligations thereunder, except as otherwise expressly set forth in such contract(s).


This Statement, and the handling of personal information under this Statement, is governed solely by the laws of the Province of Ontario, Canada and the federal laws of Canada applicable therein, to the exclusion of any rules of private international law or conflict of laws which would lead to the application of any other laws.

Landstar is based in the state of Florida in the United States.  As a result, personal information may be processed, used, stored or accessed in the United States and may be subject to laws of that jurisdiction.  For example, information may be disclosed in response to valid demands or requests from government authorities, courts, or law enforcement in these countries.   In particular, information that is processed, used, stored or accessed in the United States may be subject to the Patriot Act and applicable anti-terrorism legislation, together with other legislation applicable within the United States.

Any questions or concerns regarding the use or disclosure of personal information should be directed to Landstar at the address given below.  Landstar will investigate and attempt to resolve complaints and disputes regarding collection, use and disclosure of personal information in accordance with the principles contained in this Statement.  

Any claim or cause of action you may have arising from, connected with, or relating to this Statement or to Landstar’s handling of your personal information, or any related matters must be commenced within six (6) months after the claim or cause of action arises, after which time the claim or cause of action is forever barred, regardless of any statute or law to the contrary. 

6.                  CONTACT INFORMATION

Questions or comments regarding this Statement and Landstar’s information handling policies and procedures should be submitted to Landstar’s Corporate Communications department by mail or e-mail as follows:

By mail:           Landstar System Holdings, Inc., attn:  Corporate Communications, 13410 Sutton Park Drive, South, Jacksonville, FL  32224

By e-mail: landstarcorpcomm@landstar.com

7.                  CHANGES TO THIS STATEMENT

Any changes to this Statement and to Landstar’s information handling practices will be acknowledged in this Statement in a timely manner.  Landstar may add, modify or remove portions of this Statement when it feels that it is appropriate to do so.  For substantive changes, Landstar will make reasonable efforts to give notice of any changes to this Statement.  Landstar may provide notifications of substantive changes prominently on its website and/or send an email or other form of communication notifying individuals of substantive changes to the Statement.  Substantive changes to the Statement will be binding thirty (30) days after such changes have been introduced and for which notification of such substantive changes has been made.  The date when this Statement was most recently amended is noted at the top of this Statement.