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The Entrepreneurial Spirit Behind Landstar

For entrepreneurs, success is rarely built alone. Behind every thriving business are strong relationships, clear communication, and a commitment to delivering value. In honor of World Entrepreneurs’ Day, we asked several Landstar independent business owners to share the advice and principles that have helped them build successful businesses.

From investing in employees to earning trust through honesty, professionalism, and follow-through, their insights reflect the entrepreneurial spirit that drives the Landstar network. Whether you're seeking new opportunities or looking for a network that supports entrepreneurial thinking, these firsthand perspectives highlight the values, work ethic, and approach that help Landstar’s independent business owners thrive.

“First and foremost, appearance matters. The way you dress, your personal hygiene, your manners, and your patience all leave a lasting impression. Be honest, work hard, and always do your best."

- Vincent Bascone
Landstar BCO
Landstar Recognition: Class of 2025 Roadstar®

“The key to our office's success is our people and their experience. We have loyal customers who work closely with our entire team to find solutions that meet their transportation needs.”

- Jeff Bergren
Landstar Agent (Ten Eleven Partners, LP)
Landstar Recognition: Class of 2025 Chief Executive Circle Diamond Level

“Understand your customers' requirements and come prepared to meet their needs. Don't settle for good enough. Strive to stand out by delivering your very best. Above all, maintain clear communication with customers, agents, and other key contacts.”

- Joseph Brooks
Landstar BCO
Landstar Recognition: Class of 2025 Roadstar®

“Communicate effectively, under-promise and over-deliver. Always keep your customers' best interests in mind, be honest and straightforward in every interaction, and maintain a high level of professionalism. Also recognize that sometimes the right answer is, ‘No, we can't do that.’”

- Tony Elliott
Landstar Agent (Elliott Xpress Trucking, Inc.)
Landstar Recognition: Class of 2025 Chief Executive Circle

“Be honest, communicate early, and deliver on your promises. Keep customers informed, address challenges quickly, and always follow through.”

- Felicia McGee
Landstar BCO
Landstar Recognition: Class of 2025 Roadstar®

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