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Agent Analytics Promotes Agent Business Growth
Independent Landstar Agent Bobby Schlieske shares how he uses the data presented in the agent analytics tool to run and grow his business. Landstar’s agent analytics offers freight agents an in-depth view of their businesses allowing them to manage their operations with up-to-date data about revenue, productivity, customers and predictive analysis.
Here are abbreviated excerpts from an interview with Schlieske on Landstar’s The Road to Success® podcast:
Did the agent analytics tool have an immediate impact on your business?
Right away, we started saving time. We aren’t waiting weeks to reconcile our commission statements, draw up reports or analyze freight bill details.
What are you primarily using agent analytics for now?
I mainly use agent analytics as a business overview. I check it to see if we are hitting our goals and trending in the right direction.
Have you found that agent analytics is helping you run your business while you’re on the go?
Yes, agent analytics helps me stay on top of my business even while out of the office. As long as WiFi or an internet connection is available, I can keep track of load counts, our revenue and customer trends.
How are you using the customer trends data?
When looking up customer-specific trends, we compare the revenue and shipment count to year-over-year data. This allows us to identify missed opportunities and plan ahead if one of our customers is approaching a historically high-volume freight season.
How has agent analytics made your life as an entrepreneur easier?
Entrepreneurs can lose sight of their business if they aren’t directly in the middle of the daily operations – negotiating with customers, talking to drivers on the phone, etc. But agent analytics has helped me keep an eye on my staff and customers even when I’m not in the office. I’m not spending as much on administrative costs to run reports, which means I can spend more money investing in the people that’ll help the business make more money.
To listen to the full interview with Schlieske, play the below podcast recording.
Tune into other episodes of The Road to Success® podcast by visiting our podcast channel or subscribe wherever you listen to your favorite podcasts.